• A new quick, convenient, reliable, and easy to use Stud animal and Single transit insurance solution
• With this technology game changer, you can now buy animals online via a SwiftVee livestreaming virtual auction, connect with the livestock agent and the auctioneer, and have access to the VeeSure online insurance solution to protect your new proud investment
• All on one platform at point of sale, and from the convenience of your home, office or even when you are away for that well-deserved vacation
• You will also save on the insurance price/premiums
• Getting your valuable new investment insured has never been easier
• The first of its kind in the world
• All you need is an online connection.

• On the day of the auction, you will bid on the animal(s) and pay for the lots(s) you won
• Then it is time to insure your new financial investment
• Click on the VeeSure request a Quote button on the SwiftVEE platform
• You will also receive an email from SwiftVee after the auction with the VeeSure button, so don't worry if you missed it
• The button will take you to the Old Mutual Insure VeeSure webpage where you will be guided through the hassle-free quoting, quote acceptance, and secure online premium payment process
• Proceed and follow the easy steps
• You will see the premium online, you no longer need to wait for a quote to be emailed to you
• If you are happy with the cover you selected and the premium, proceed to the next steps and accept the quote
• From there you will see the premium payment page, proceed, and pay the once off premium with your credit or debit card.

• New technology and the use of data are impacting every industry, and agriculture is no exception
• Farmers are continuously discovering more productive and cost-effective methods to perform the same task, and no longer expect only the experience they were offered before, and developed much higher expectations
• The world has changed, our clients talked, we listened, and we are proud to deliver the VeeSure product solution to you

• No
• Old Mutual Insure, non-life insurer and SwiftVee has joined forces to launch this industry first digital insurance solution to the South African livestock buyer and auction market
• The VeeSure product is only available to buyers (farmers) who purchased animals online at a SwiftVee registered auction and on the day of the auction.

• No, you don't need an underlying Old Mutual Insure policy
• VeeSure is a stand-alone, once of insurance contract.

• No, you don't need to insure all the lots that you purchased online via the SwiftVee platform
• It is your choice
• When you get to the question "Do you want to insure this lot?" Select No
• You will then proceed to the next lot or the next step in the process
• Select Yes if you want to insure a lot.

• VeeSure is underwritten by Old Mutual Insure, a leading insurer, protecting agriculture asset risks and livelihood in South Africa for many year
• Old Mutual is the oldest short-term insurer in South Africa with a history that dates back more than 180 years
• Trusted by South African farmers from generation to generation
• As one of the leading players in the non-life insurance landscape, Old Mutual Insure is justifiably proud of a tradition of service and quality, as well as a range of products - which are among the best on offer anywhere in South Africa.

• Depending on the message that you received, exit, and request a new quote by clicking on the VeeSure request a Quote button
• Refer to the "i" information icons which will also assist you
• It is important that you confirm and complete all the mandatory fields and select the cover options, and the lot(s) you want to insure by clicking either Yes or No
• Please make sure that all the information is correct
• If you skip a step, the system cannot calculate a premium based on your individual information, the cover you require and the specific risks that you want to insure
• Unfortunately, you will then get an error message
• It is super quick and simple - just follow all the steps to insure your animal(s) within a few minutes
• No phone calls, no paperwork, no waiting.

• Outstanding or incomplete information
  • If you don't complete all the information and selected Yes or No, where applicable, a premium cannot be calculated, and you will get an error message
  • Please close your browser to exit and request a new quote by clicking on the VeeSure request a Quote button, complete all the information and steps.
• Single stud animal (lot) value
  • The Pedigreed Animal cover is designed to insure a single animal (lot) up to maximum R250 000, VAT included
  • You can insure multiple stud animals on one policy, but up to maximum R250 000 per single animal (lot)
  • If you accidentally captured a sum insured of higher than R250 000, you will get an error message
  • If you want to proceed and insure the stud animal for R250 000 and carry the balance of the risk for your own account, proceed and request a new quote
  • No average or underinsurance will be applied.
• Minimum and maximum animal age limits
  • If the animal is below or above the minimum and maximum aged limits, the specific animal unfortunately can not be insured
  • You can exit and request a new quote for the other animal(s), where applicable.
• Risk address and transit destination outside the Republic of South Africa
  • If the risk address is not in South Africa, the transit risk and/or animal(s) cannot be insured
  • The VeeSure product was designed to insure risk in South Africa only.

• Yes, you will
• You also do not pay any commission on the VeeSure product, saving 20%
• You will also safe valuable time and effort, which we all know is money.

• You will receive the premium on the day of the auction when you requested a quote
• We understand that you want to do your financial planning before the auction and would like to have an indication of what the estimated insurance premium will be for different values and cover
• Your can refer to the VeeSure Price Estimation Calculator tool on the SwiftVee platform
• The purpose of this tool is to assist you with a high-level estimation of what it will cost to insure an animal(s)
• Your can play around with different insured values and cover types before you bid on animals on the day of the auction
• Very important: The estimated price is by no means an insurance quotation or a final price
• There are various factors which will determine the insurance premium and are based on the specific animal that you purchase, the individual risk, geographical areas, etc.

• Yes
• You will request the quote, accept it, and proceed with the next step to pay the insurance premium online
• When you click on the "Continue" button to proceed with payment you will see the "Card Payment" screen
• Old Mutual Insure uses Nedbank's payment gateway to process credit and debit card payment transactions , this Nedbank secure site is also PCI compliant
• You will proceed with the payment by submitting your banking details and continue with the process and follow your banks instructions to finalise the payment
• Your will also receive a successful payment message on the VeeSure online platform
• We do not store any credit or debit card information on the SwiftVee or Old Mutual Insure websites
• Old Mutual Insure only receive a successful payment confirmation from Nedbank, your VeeSure policy contract will be accepted and issued by Old Mutual Insure and send to you via email.

• Farmers are increasingly embracing technology. They want to push buttons and not waste time filling in endless forms
• However, thereafter, they want to work with someone in person, someone they can trust
• You will have access to the Old Mutual Insure Agri Services and Claims specialist teams, with the skills and knowledge to support you for the duration of your insurance cover
• They will gladly assist you with your queries in either Afrikaans or English, on weekdays from Monday to Friday from 8h00 to 16h30
• VeeSure provides the convenience of the online platform, combined with the personal touch of trusted support teams.

• No, you don't have to wait to receive an insurance quote via email
• You will see the premium online when you request a quote by clicking on the VeeSure Request a Quote button on the SwiftVee platform after you purchased the animal(s) online.

• No, the VeeSure product is available for animals purchased on the day of the auction until 21h00
• Your can request a VeeSure quote, accept the policy, and pay the once off premium online until 21h00 on the day of the auction.

• The VeeSure product is an end-to-end online insurance solution. You will see the premium online when you requested a quote
• You no longer need to wait for a quote/premium to be mailed to you.

• Pedigreed (stud) rams younger than 6 months or older than 4 years and
• Pedigreed (stud) bulls younger that 6 months or older than 8 years. This does not apply to the Single Transit cover.

• The VeeSure product provides cover for risks in South Africa only
• No cover available for risks outside South Africa
• You will get an error message informing you accordingly.

• Please ensure that you capture and submit all the address fields
• Click on the + next to Address and complete all the fields
• If you don't complete all the fields the system cannot calculate the premium and proceed with the quoting process.

• If you want to proceed and accept the quote, simply proceed by clicking on the next steps on the premium summary page and pay the once off insurance premium online.

• You do not need to provide a veterinary certificate
• If you selected impotency cover
  • You must within 14 days after the start date of the policy, send the breeding soundness certificate to us. We must receive it before a claim occurs
  • Please refer to the policy wording
  • The certificate must not be dated more than 60 days before the start date.
  • The breeding soundness certificate can be obtained from the auctioneer/seller on the day of the registered auction, all the animals are inspected by a Veterinary prior to the auction.

There are two cover options available:

• Single transit cover - for commercial or stud cattle, sheep, goats or
• Pedigreed animal cover - for registered stud cattle, sheep, goats only.

In summary, there are two cover options available, it is your choice.

• Pedigreed animal cover for stud animals only or
• Single Transit cover for commercial or stud animals.

• Yes, maximum R250 000, VAT included
• There are various single vehicle load limit options available and is VAT included:
  • R10 000
  • R20 000
  • R50 000
  • R100 000
  • R150 000
  • R200 000
  • R250 000
• You can select any of the vehicle load limits, it is your choice
• The load can include more that one of your animals, up to the maximum load limit selected by you.

• Your purchased 3 animal with a combined market value of R90 000
• All 3 animals are going to be transported on the vehicle
• You can decide to insure for a maximum vehicle load limit up to R100 000 or
• You decide to insure only a portion of the risk e.g., R50 000 and carry the rest of the risk for your own account
• Average, underinsurance will not be applied
• You cannot insure for more than the market value of the animal(s) and select a maximum vehicle load limit of up R150 000 or above.

• Your purchase 1 animal with a market value of R140 000
• You decide to insure for a maximum vehicle load limit up to R150 000 or
• You can decide to insure only for a maximum vehicle load limit e.g., R100 000 and carry the balance of the risk, R40 000 for your own account
• You can insure for less than the market value of the animal or animals combined, but not for more than the market value of the animal(s).

In summary, there are two cover options available, it is your choice.

• Yes, maximum R250 000, VAT included for one single stud animal (lot)
• If more than one animal in the lot, e.g., Female stud animal and two calves the maximum limit is also R250 000 for the lot
• You cannot insure for more than the market value of the stud animal(s).

If you have a valid claim, we will compensate you by paying cash, for up to the lesser of:

• the sum insured provided and confirmed by you, stated in the schedule, or
• the market value of the insured animal on the date of loss, or
• R250 000, less any amount received for the carcass, less the excess.

• You purchased a stud animal for R120 000
• You can insure the single animal (lot) for R120 000, VAT included or
• You also have the option to carry a portion of the risk for your own account and insure only e.g., 50% of the risk, R60 000, VAT included
• Average or under insurance does not apply
• You have the option to insure the animal for any amount below the purchase price
• Your choice
• Unfortunately, you cannot insure the animal for more than the purchase price, VAT included.

• You purchased a stud animal for R420 000
• You can insure the single animal (lot) for maximum R250 000, VAT included
• You can insure for less than the market value, but not for more than R250 000, VAT included
• Your choice
• Average or underinsurance does not apply.

• From the start date to the end date, as submitted by you
• The cover begins with the loading of the insured animal into or onto the vehicle at the place of departure stated in the schedule and
• continues during transportation to the destination stated in the schedule and includes temporary storage (not exceeding 96 hours) during the journey and
• ends with the unloading of the insured animal at the destination, stated in the schedule.

• From the inception date of the policy and will run for 12 months to midnight on the to date shown in your policy schedule
• You pay a once off premium online for this 12-month cover.

• Yes, subject to the maximum animal age limits
• You are welcome to contact our Agri Services team if you want to insure the animal for another 12 months
• Their contact details are available on all the policy documentation, including the VeeSure policy wording
• They will gladly assist with a quote and you can then decide if you want to insure the risk for the next 12 months.

This cover is available for stud cattle, sheep, and goats only.

• Transit and hijacking cover are automatically included under this cover, from the policy inception date and time and for a period of 12 months.
• The basic package cover includes death of the insured animal as a result of:
  • Injury (including transit and hijacking cover) caused by and accident, not otherwise excluded, or
  • Fire or lightning.
• You also have the choice to add additional cover
  • Impotency of pedigreed bulls/rams as a result of:
    • Accident or
    • Accident and illness
  • Redwater, heartwater fever and gall sickness (all three for the price of one)
  • Pulpy kidney (enterotoxaemia)
  • Blue tongue
  • Freezing and other perils
    • Other perils include storm, wind, water, hail, or snow
    • There is no cover for the first 7 days.
  • Auction premises cover, for maximum 24 hours from the fall the hammer until before the loading of the insured animal onto or into the vehicle.

Please refer to the VeeSure Pedigreed Animal policy wording for full details.

This cover is available for commercial or stud animals.

There are two cover options available:

• Comprehensive or
• Restricted cover.

You can select any of the following maximum single vehicle load limits up to:

• R10 000
• R20 000
• R50 000
• R100 000
• R150 000
• R200 000
• R250 000

Please refer to the VeeSure Single Transit policy wording for full details.

Yes.

This is the first amount you must pay before we settle any valid claim, we may deduct your excess from the claim payment.

• You will receive a SMS from Old Mutual Insure immediately after successful premium payment - confirming your insurance cover, client, and policy number
• You will also receive an email with your policy documentation a few minutes after successful premium payment (max 30-45 min)
• Your policy documentation is password protected for your own safety
• Please use the Client number that you received via the SMS to open your policy documentation
• It is important that your cellphone number and email address that you provided to us are 100% correct
• If not, you will not receive your policy documentation.

• Yes, for some insured perils you must pay an excess when you claim
• Excess means the first amount you must pay before we settle a claim
• We will deduct your excess from the claim payment
• All excesses are indicated on the product summary, also refer to your VeeSure policy schedule.

Register your claim online in 5 easy steps

• Step 1 Login with your username and password to the SwiftVee online auction and sales platform.
• Step 2 Click on the VeeSure claims button.
• Step 3 Complete the easy step-by-step online claims form and check if all the information is correct.
• Step 4 Submit you claim notification.
• Step 5 You must send us all the supporting information we ask for as soon as possible to our Claims Support team at Auction.Claims@ominsure.co.za

It is Important that you complete all the mandatory fields and provide us with the required documents to speed up the process.